Managing Information Technology Essay
Problem #1: What would be your prioritized list of THIS investments? Several IT opportunities need to be prioritized; 1 . 2 . 3. some. Ecommerce & Web sales Aligning the many systems (legacy, SAP, ERP) together. Work with relationship managers Make IT a “partner” 1 . After only 3 years, KL’s World wide web sales reach $156M, equalling its in store sales, and after this represent 15% of total sales. This is encouraging and exciting. KL needs to carry on and invest in Online business & World wide web sales to be able to continue fantastic growth. Selling via the Internet can be a priority because it’s less costly than your ordinary local sales factors, there is less overhead price, and this marketplace is growing exponentially. The company should work towards attaining the most business possible expanding an industry leading website, well-timed and dependable delivery, and customer service. Completing the above means getting each of the company showing information and data more efficiently (see point #2). installment payments on your KL contains a complex IT infrastructure with various systems used around the world. The result is a discouraged bunch of personnel upset together with the fact that conversation data sharing is awful. To remedy this kind of the company must invest even more in training to get the complete company, like the USA, to work with SAP immediately. 3. Assign/hire relationship managers to improve data sharing, help plans, focal points, communications, and relationships, also get the whole system to work together. some. To avoid this sort of problems in the future, KL needs to make IT a “partner” in the making decisions process. In other words, the company needs to better require IT in company strategy and technical planning. Together with the IT group, the company needs to develop and define a great Enterprise Operating Model and Architecture that include business approach, current THIS assessment, THAT strategy and IT plans. Question #2: Would your colleagues on the executive committee agree with pick and prioritization? The above priorities should be well received because they solve or increase many of the frustrating employees about the company. This kind of answer can look at each split (upper supervision, sales & marketing, purchase fulfillment and distribution, and ITS) and find out why the four IT priorities should be well received by the business committee. The KL uppr management is usually on record stating that the company has IT challenges “…around coordinating the many, and at moments conflicting, organization priorities over the enterprise. We all sure would use better THIS tools in this as well as prepared access to well-timed performance data. ”, CEO Joseph Campbell. In addition , COO Jens McCreary stated the fact that company needs to improve global supply-chain managing and power the knowledge to outpace out opponents and lower our functioning costs…” Looking at these quotes it’s secure to imagine the CEO and COO should be accepting of these several IT focus because may wish to see IT present better companies in order to reach their goals. The products, making and circulation divisions in the company need SAP standardized and compatible across the organization in order to better share data. Priorities #2 and three or more should please this split. Sales & marketing aspire to see inter-operating unit and communications and coordination problems to be resolved and they want real-time info. Priorities #1, 2 and 3 should encourage the sales and marketing group. The buy fulfillment and distribution categories need features to prediction sales and manage our product and cash moves need to be more competitive. They wish to be able to deliver in a T. I. Capital t. basis (optimize effectiveness) and still have data the use between the musical legacy systems, SYSTEMS APPLICATIONS AND PRODUCTS, Oracle, and so forth These issues should improve with priorities #2 and a few and this producing these focus acceptable to this division. Finally, the information technology services (ITS) claim that certainly not spending enough on IT (more spent on development and sales), and Web and online business should be priority. Priorities you to 4 all favour the THEIR team, and for that reason should be very well received.
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